Frequently asked questions

Vector files such as AdobeIllustration, EPS, SVG, and print-ready PDF files are preferred when available. High-resolution PNG and JPG files may also work depending on the project.

Submit your project details through our website, upload your artwork if available, or contact us directly. A member of our team will review your project and help you get started. For urgent projects, call us directly at 516-285-5339, Monday–Friday, 9 AM–5 PM, so we can confirm production availability and the best option for your deadline.

Our experienced team will work closely with you to create a unique and visually appealing design that reflects your brand. You can provide us with your ideas, logos, color preferences, and any text you want included, and we will develop the artwork from scratch or refine existing concepts. This ensures your signage is both impactful and consistent with your store’s aesthetic. There may be an additional design fee depending on the complexity, but we aim to make the process seamless and efficient so you receive a polished final product that meets your needs.

Yes!  Artwork is provided for review and approval before production. Customers should carefully review spelling, sizing, layout, and other details before approving.

Turnaround varies by product, quantity, and project complexity. Same-day and rush service are available on select products. Contact us to confirm availability for your deadline.

Yes. Most orders can be picked up at our Elmont/Valley Stream, NY location during regular business hours once you’ve been notified that your order is ready.

Installation availability depends on the type, size, and location of the project. Contact us with your project details and we can determine what options are available.